Effective Date: December 2024
At Cruise Art Marketplace, we provide a platform for collectors and sellers to connect and complete transactions. As such, the platform itself does not issue refunds for any purchases made. Refunds, if applicable, are managed directly by the individual seller of the artwork.
1. Platform Refund Policy
- Cruise Art Marketplace acts as an intermediary and does not participate in the transaction between buyers and sellers.
- We do not process or issue refunds for any purchases made on the platform.
2. Seller Refund Policy
- Individual sellers may have their own refund policies. Buyers are encouraged to review the seller’s refund terms before making a purchase.
- If you wish to request a refund, you must contact the seller directly using the Seller Contact Form on the listing page.
3. Disputes and Resolutions
- In the event of an issue with your purchase (e.g., item not as described or damaged during shipping), buyers are encouraged to communicate with the seller promptly to resolve the matter.
- Cruise Art Marketplace can assist in facilitating communication but is not responsible for resolving disputes or enforcing refunds.
4. Important Notes
- Always review the listing details carefully, including the description and images, before making a purchase.
- Keep a record of your communication with the seller regarding any refund requests or issues.
